Digital Product Executive | Bank | Contract

Job Scope

• Responsible for product business that cuts across customer experience, compliance, risk management, regulatory, and operations management
• Continuous review of regulations for MAS, compliance, risk, AML, Fraud, and other digital wallet requirements
• Hands-on experience managing multiple stakeholders that cut across product, partners, technical, operations, regulatory and compliance teams that touches various technical platforms and able to deliver to deadlines
• Proven ability to build relationship across stakeholder groups with the ability to effectively influence and communicate across various business lines and units and at senior levels within the organisation
• Define and develop improvement opportunities across customer experience, product awareness and sales targets
• Extensive experience with the range of product development and deployment activities including identifying opportunities, product discovery, engaging a wide range of functional experts to agree deployment approach, execution, launch, and post launch performance measurement and management
• An entrepreneurial drive, with the ability to deconstruct and solve problems, to investigate drivers and figure out why things happen
• Refine customer experience for new capabilities in partnership with marketing, channels, partners, and other key stakeholders

Job Qualifications

• Degree in Business, Finance, Marketing, Information Systems, or a related field
• 1 to 3 years of experience in Product Management, Digital Banking, Payments, FinTech, or a related area
• Basic understanding of digital wallet products, payment services, customer journeys, and banking regulations
• Knowledge of AML, Fraud, Compliance, and MAS regulatory requirements is advantageous
• Possesses stakeholder management and communication skills, with the ability to work across Product, Technology, Operations, Risk, and Compliance teams
• Good analytical and problem-solving abilities with a customer-focused mindset
• Able to manage multiple priorities and deliver within tight timelines
• Proficient in Microsoft Excel and PowerPoint